Client Solutions Manager
Uplift People Consulting, Azerbaijan

Our client represents the leading digital media platforms across Europe and Asia. It supports their growth as well as drives business results for traditional and native advertisers across 30 markets. Based on an innovative set of technology and performance solutions, seasoned vertical teams, and extensive market know-how, it enables advertisers to connect with their audiences in the most efficient and effective ways, consistently maximizing their ROIs.

We are looking for passionateClient Solutions Managerswho can drive our client's growth in Azerbaijan.

Requirements

Job Requirements

• Advise, consult, and improve organizational effectiveness
• Manage existing business customer relationships, onboarding new strategic business clients, from the introduction of features to assisting with campaign creation and optimization
• Cultivate successful client relationships
• Contribute to scalable account management operations for future accounts
• Provide regular proactive two-way communication between clients and teams, to provide strong team representation and set proper client expectations
• Use feedback to inform the product and operations teams
• Resolve client issues in an efficient, tactful manner, contributing to implementing solutions that prevent future problems
• Serve as a subject matter expert
• Manage campaign delivery processes and reporting on your own or by setting tasks to external partner teams
• Work closely with cross-functional project teams to maintain continuous product knowledge
• Manage contracts, contract renewals, and work with Finance and customers on invoices and payment collections

Candidate Requirements

• Experience in Account Management: creating, maintaining, and enhancing customer relationships
• A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences or similar
• Expertise in online advertising, analytics, and social media
• Outstanding knowledge of trends, markets, and opportunities
• Positive attitude with a drive to go above and beyond
• Detail-oriented and able to successfully manage and execute multiple cross-functional projects
• Structured and analytical mindset
• Excellent Excel skills
• Strong communication, time management, and organization skills
• Excellent communication skills in Azerbaijani, English, and Russian languages both written and oral

Benefits

• Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams.
• Work with innovative tech solutions
• Manage the most prestigious agencies and brands

Job Rewards and Benefits